Vision, Mission and Values
To be recognized as the leading and trusted Takaful Insurance Provider of choice, operating in accordance with the principles of Shariah.
To utilize our expertise and local market intelligence to provide our customers with innovative and inspiring Shariah-compliant Takaful solutions; to build value for our shareholders by consistently producing superior operating results, and to create the best place to work for our employees.
- Aspiration to provide the best service first time, every time.
- Offering our customers a well-mannered, friendly, and informative service environment on time.
- Careful consideration of customers’ comments for customer care quality improvement.
- Ensuring prompt and fair complaint handling.
- Supporting, developing, and encouraging our staff to deliver on these commitments.